Description
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.
We're looking for a Staff Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You'll play a leadership role in shaping and evolving Jobber's design system across our entire product suite on multiple platforms.
The Role
In this role, you will:
- Lead design system initiatives to create systems of components and product-level interaction patterns that scale across platforms
- Be the steward of Jobber's brand and experience principles, helping to foster thoughtful, high-quality visual and interaction design across the company
- Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality
- Define and evolve governance models, contribution processes, and best practices
- Partner closely with Engineering leaders to raise implementation quality across the company, and to improve how we incorporate system best practices into AI-backed design and development tools and workflows
- Collaborate regularly with other designers and embed in product teams to support system adoption, share best practices, and to inform system iteration
- Steer UX quality initiatives and roadmap planning to improve visual design, interaction design, accessibility, usability, and performance
- Mentor others to build a strong culture of collaboration, feedback, and continuous improvement
To be successful, you should have:
- A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency
- 5-10 years experience designing and evolving design systems, including work on major initiatives like system redesigns or creating new products
- A track record of leading complex projects or initiatives that improved design consistency and quality across an organization
- Deep expertise in interaction design, UI patterns, and visual design
- Deep understanding of accessibility standards across platforms
- Expertise collaborating closely with engineers and understanding how design translates to code
- Strong technical literacy with front-end technologies (HTML, CSS, and frameworks like React)
- Strong expertise with Figma (components, tokens, auto-layout, prototyping)
- Strong opinions about the evolving AI design landscape, including how people design, prototype, share patterns, and document work
- A track record of making effective decisions that scale across organizations, balancing flexibility with standardization
- Proven ability to work cross-functionally across an organization, build alignment with senior leaders, and inform strategy
Bonus Points
- Experience scaling a design system in a fast-growing, multi-product environment
- Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)
- Coding skills including experience with Typescript , ability to implement tokens and improve component quality, hands-on
- Passion for blending roles, extending design into code and vice-versa
Location:
The role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
This role has an annual salary of: Canada: minimum annual salary of $169,200 CAD, a midpoint of $199,100, and a maximum salary of $228,900 CAD.
What you can expect from Jobber:
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
- To work with a group of people who are humble, supportive, and give a sh* about our customers.