Head of Travel & Expense

We are seeking a strategic, operationally strong Head of Travel & Expense to lead and modernize our global travel, expense, and corporate spend ecosystem.

This leader will drive a digital-first, highly scalable program that improves the employee experience while strengthening governance, compliance, and financial discipline across a fast-growing global organization.

The successful candidate will partner closely across Finance, Procurement, IT, HR, Security, and Operations to create a seamless and future-ready T&E model.

Responsibilities:

• Lead the transformation of the T&E program into a modern, automated, digital-first experience, including AI-enabled workflows, touchless expense processing, automated audit controls, and intelligent policy enforcement.

• Create a frictionless employee experience across booking, expense submission, approvals, reimbursements, and support while simplifying processes and reducing manual work.

• Build a scalable global T&E roadmap that balances agility, governance, employee experience, and operational efficiency, with clear KPIs, dashboards, and change management to support adoption.

• Oversee global business travel operations across air, hotel, ground transportation, meetings, and traveler support, while shaping regional travel strategies for a distributed workforce.

• Manage travel partners and supplier relationships to improve service levels, optimize spend, and support evolving business needs.

• Partner with Security and HR to strengthen traveler safety, duty of care, and crisis response capabilities.

• Lead enterprise expense reimbursement and corporate card programs with a focus on automation, compliance, scalability, and employee experience.

• Implement intelligent expense capabilities such as auto-generated reports, AI auditing, receipt automation, and policy-driven workflows, while simplifying approvals and accelerating reimbursement cycles.

• Partner closely with AP, Payroll, and Finance Operations to streamline end-to-end financial processes.

• Own the T&E technology ecosystem, including platforms such as Emburse, Egencia, AppZen, and corporate card integrations; partner with IT and Finance Systems on integrations, APIs, and analytics.

• Ensure strong policy governance, financial controls, audit readiness, and compliance with global tax, regulatory, data privacy, and regional travel requirements.

• Build and lead a high-performing global team, develop leadership bench strength, and influence cross-functional stakeholders in a complex, fast-moving environment.

What we look for:

• Bachelor’s degree in Finance, Business, Supply Chain, Hospitality, Information Systems, or a related field.

• 10+ years of progressive leadership experience in Travel, Expense, Procurement, Finance Operations, Shared Services, or related functions.

• Proven success leading T&E transformation, automation, or digital modernization initiatives in high-growth or fast-paced organizations.

• Experience leading global or multinational T&E programs and managing regional operations and cross-border transformation efforts.

• Strong operational leadership with the ability to translate strategy into scalable execution.

• Deep expertise in T&E platforms, workflow automation, corporate card programs, and expense technologies.

• Strong understanding of AI-enabled operations, process redesign, and scalable service delivery models.

• Exceptional stakeholder management, communication, and change leadership skills, with the ability to lead through ambiguity and evolving business priorities.

• Experience leading global or multinational T&E programs.

• MBA, CPA, CTP, or related certification preferred.

• Lean Six Sigma, automation, or digital transformation experience strongly preferred.