Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of patients.
Core Responsibilities:
- Proactively support high-need patients through comprehensive assessments, telephonic check-ins, and in-person visits.
- Partner with patients and their support persons to identify goals, increase engagement in healthcare, address barriers, and drive care plan execution.
- Maintain extensive knowledge of community resources and make referrals to meet patients' healthcare and psychosocial needs.
- Navigate patient insurance benefits with the Patient Relations Manager to ensure utilisation and maximisation of plan benefits.
- Provide longitudinal and episodic comprehensive care coordination to empower patients to manage their health conditions and improve quality of life.
- Educate patients on supportive care options, including advance care planning and end-of-life care, and provide goals of care counselling, support, and advocacy.
- Provide psychoeducation to patients and families on life stage and disease-specific issues.
- Collaborate with care teams to generate creative solutions to patient issues and spearhead intervention in complex psychosocial situations.
- Complete concise and comprehensive documentation to ensure care team visibility into MSW interventions.
- Partner with Community Health Workers and provide clinical guidance and consultation on complex patient needs.
- Respond to crises and urgent needs with prioritisation, triage, and multitasking.
Requirements:
- Master of Social Work degree from a CSWE-accredited school.
- Minimal licensure in the state where the OSH Centre is located.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served.
- Proficient computer skills, including Microsoft, GSuite, and electronic medical records.
- US work authorisation.
Preferred Qualifications:
- Prior experience with complex care coordination and/or population healthcare management.
- Familiarity with using metrics and data to guide practice and drive outcomes.
- Minimum one year of medical social work experience in a healthcare environment.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.
The typical pay range for this role is: $46,597.00 - $101,228.00.