Warehouse and Logistics Manager - North America

Job Overview

As Warehouse and Logistics Manager, you'll oversee day-to-day operations across North American locations, managing inbound receiving, storage, inventory control, kitting, and outbound shipments.

Responsibilities

• Manage warehouse operations, including receiving, inspection, storage, cycle counting, kitting, and outbound fulfillment.
• Ensure inventory accuracy and asset tracking for infrastructure hardware, maintaining clear chain of custody.
• Plan and execute domestic freight, coordinate international shipments, and resolve exceptions.
• Manage third-party logistics providers, carriers, and freight forwarders.
• Coordinate with data center operations, hardware engineering, procurement, and security teams.
• Develop and implement standard operating procedures and train staff.
• Maintain compliance with safety, hazardous materials, export control, and customs requirements.
• Define and report on operational metrics to drive continuous improvement.
• Support capacity planning for warehouse space, staffing, and equipment.

Requirements

• Experience managing warehouse or logistics operations.
• Hands-on experience with warehouse management or inventory management systems.
• Experience managing third-party logistics providers or carriers.
• Knowledge of domestic freight and documentation.
• Familiarity with safety and regulatory requirements for shipping and storing IT equipment.
• Strong written and verbal communication skills.
• Ability to build processes from scratch and maintain reliable operations.

Preferred Qualifications

• Experience handling data center or enterprise IT hardware.
• International freight forwarding and customs brokerage experience.
• Secure chain-of-custody programs and asset tagging experience.
• Direct management of warehouse staff or contract labor.
• Familiarity with ERP or procurement systems.
• Experience with lean, Six Sigma, or similar continuous improvement methods.

Compensation

The annual compensation range for this role is $405,000-$485,000 USD.