Business Training and Development, Senior Analyst (E-learning)

At AIA, we've started an exciting movement to create a healthier, more sustainable future for everyone. As part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement.

The eLearning Manager is responsible for leading the design, development, and implementation of high-quality digital learning solutions that support business goals and enhance learner engagement.

Roles and Responsibilities:

eLearning Strategy & Planning (15%)

• Deliver quality and effective training to different target participants aligned with Company's KPI.

Instructional Design & Content Oversight (40%)

• Oversee design and development of eLearning modules; ensure instructional quality, consistency, and alignment with learning objectives.
• Manage end-to-end development timeline; coordinate with SMEs, vendors, and stakeholders; ensure timely delivery.

Team Leadership, Coaching & Capability Building (15%)

• Coach and mentor team members; upskill teammates in instructional design, tools, and best practices; build team capability.

Quality Assurance & Governance (10%)

• Ensure learning solutions meet quality standards, branding, and compliance requirements; review and approve deliverables.

Learning Technology & Innovation (10%)

• Evaluate and implement new tools, platforms, and technologies (e.g., authoring tools, LMS enhancements, AI); drive innovation.

Performance Tracking & Continuous Improvement (5%)

• Monitor learning effectiveness (analytics, feedback); optimize programs for better engagement and outcomes.

Vendor & Resource Management (5%)

• Manage external vendors and resources where applicable; ensure cost-effectiveness and quality.

Minimum Job Requirements:

Education

• Bachelor’s degree in Education, Instructional Design, Training or a related field.

Experience

• Minimum 6–8 years of experience in Learning & Development, with at least 3 years in eLearning design and development.
• Proven experience in managing end-to-end eLearning projects and leading teams.

Technical Skills

• Proficiency in eLearning authoring tools (e.g., Articulate 360, Captivate).
• Familiarity with Learning Management Systems (LMS) and digital learning platforms.

Leadership & Interpersonal Skills

• Demonstrates effective team collaboration and provides guidance to team members when needed.
• Supports coaching and development of teammates to build eLearning design and development capabilities.

Project & Business Skills

• Strong project management skills with the ability to manage multiple priorities.
• Ability to align learning solutions with business objectives.

Other Attributes

• Detail-oriented with high quality standards.
• Innovative and proactive in adopting new learning approaches.

Benefits

• Build a career with AIA as we help our customers and the community live Healthier, Longer, Better Lives.