Description
Mastercard's Payment Networks organization is seeking a Technical Program Manager II to join the Authorization team.
The successful candidate will partner with Product, Engineering, Architecture, Quality Engineering, Operations and other cross-functional teams to drive delivery of strategic and operational initiatives supporting Mastercard's Authorization platform.
This role is responsible for planning, coordinating and governing the execution of complex technical programs spanning multiple engineering teams and stakeholder groups.
The Technical Program Manager II will:
- Lead end-to-end planning and execution of complex technical initiatives across multiple teams.
- Drive program governance, execution tracking and delivery reporting for strategic authorization platform initiatives.
- Facilitate PI Planning, release planning, sprint governance and cross-team execution reviews.
- Manage dependencies, risks, issues, assumptions, constraints, and blockers to ensure successful delivery outcomes.
- Coordinate dependencies across Product, Engineering, Architecture, Security, Operations and supporting organizations.
- Proactively identify, track and mitigate program risks, issues, assumptions and constraints.
- Collaborate with Engineering Managers and Product Managers to prioritize work, secure resources, establish milestones, and optimize delivery sequencing.
- Ensure alignment between business objectives, product priorities and engineering execution plans.
- Drive stakeholder communication and provide executive-ready status reporting.
- Partner with engineering leadership to improve predictability, transparency and delivery efficiency.
- Support release readiness activities, production implementation planning and operational readiness reviews.
- Ensure program execution aligns with Mastercard technology and governance standards.
- Promote continuous improvement and delivery excellence across engineering teams.
Required Qualifications:
- Experience managing medium-to-large technical programs in software engineering organizations.
- Demonstrated success coordinating cross-functional initiatives involving multiple stakeholders and teams.
- Strong understanding of Agile development methodologies and software delivery lifecycles.
- Experience managing program schedules, milestones, dependencies and risks.
- Strong analytical, problem-solving and organizational capabilities.
- Strong interpersonal, written and verbal communication skills.
- Ability to influence stakeholders and drive alignment without direct authority.
- Experience using Jira, Confluence and Agile planning tools.
- Ability to communicate effectively with both technical and business audiences.
- Bachelor’s degree in computer science, Engineering, Information Systems or equivalent practical experience.
Preferred Qualifications:
- Experience within payments, financial technology or transaction processing environments.
- Knowledge of authorization processing, card payments, payment networks, acquiring or issuing ecosystems.
- Experience supporting large-scale distributed systems and highly available platforms.
- Experience with SAFe, PI Planning or large-scale Agile delivery frameworks.
- Experience with release management, production readiness and operational governance practices.
- Understanding of software engineering metrics and delivery analytics.
- Prior experience managing programs across globally distributed teams.