Description
Join M&S as a Customer Assistant in our Food section at Colliers Wood, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a high level of product knowledge, making recommendations and driving sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, working collaboratively to achieve sales goals
- Adapt to changing demands, working flexibly across various areas of the store
This is a frontline role requiring resilience, commitment, and excellent communication skills. You will be expected to work Tuesday to Saturday, 15:00-23:00, with potential additional hours during peak periods.
M&S is committed to creating an inclusive organisation, valuing diversity and equal opportunities.