Registrar & Transfer Agency Officer

We are seeking a Senior Officer Registrar & Transfer Agency to join our team in Luxembourg. As a tech company, we use our own software, and you will work closely with the Head of Registrar & Transfer Agency to solve problems and improve processes.

Responsibilities:

• Analyse and perform investor account opening and periodic AML-KYC review to ensure compliance with local regulations and policies.
• Actively participate in improving AML-KYC processes.
• Review and clear daily screening hits.
• Manage capital calls, distributions, payments, and investor inquiries.
• Maintain comprehensive investor registers.
• Support regulatory filings and contribute to ad hoc projects.
• Stay up to date with local laws and regulations.
• Escalate matters to the Head of TA when necessary.

The Team You'll Work With:

• Partner with the Head of TA in Luxembourg and UK/EU TA/Compliance Team.
• Drive operational efficiencies and get processes productised with the R&D team.
• Facilitate communication and collaboration between clients/investors and stakeholders.

About You:

• Minimum 3 years of Client Services experience in a Transfer Agent environment with a strong understanding of the Alternative market.
• Strong technical expertise in AML-KYC.
• Effective control and supervision work experience.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Excellent analytical and problem-solving skills.
• Customer Service experience.
• English spoken and written; any other language is a plus.
• Team player.