Description
We're Plaid, a company transforming how people interact with their finances. Our European GTM team's technical arm, Client Engineering, owns customer technical outcomes, designing and implementing solutions for fintechs, lenders, and payments platforms.
As an Implementation Engineer for Plaid Europe, you'll own customer integrations from contract signing to production launch. You'll write integration plans, debug with customers' engineers, validate sandbox implementations, and ensure smooth go-live.
Responsibilities
- Own customer integrations from signature to production launch
- Run scheduled implementation support and one-off debugging engagements
- Lead technical onboarding for existing customers adopting new Plaid products or markets
- Debug integration issues with customer engineers
- Validate sandbox implementations and run go-live readiness checks
- Proactively diagnose integration and conversion problems using Plaid's data
- Produce written handovers to Account Management and maintain reusable implementation resources
- Escalate recurring integration failures to Product and Engineering
Qualifications
- 4+ years in a customer-facing technical role
- Hands-on experience with REST APIs, OAuth, webhooks, JSON, and web/mobile SDKs
- Comfort working with Postman or curl and reading API documentation
- Experience with SQL or other data querying tools
- Track record of owning technical projects end-to-end
- Clear written communication skills
- Comfort working independently in a small regional team
Nice-to-Haves
- Knowledge of open banking, including UK Open Banking and PSD2/PSD3
- Domain expertise in payments, identity verification, or credit and underwriting
- Formal technical background or prior software engineering experience
- Experience with mobile integrations
- Fluency in a second European language