Internal Communications Lead

We are seeking an experienced Internal Communications Lead to join our team. As an Internal Communications Lead, you will play a critical role in building a strong and enduring culture by connecting over 8,000 employees around the world to Airbnb's mission, community, and core values through storytelling and shared experiences.

Your primary responsibilities will include:

• Developing high-quality executive materials, such as leader-voice Slack posts and email notes, thought leadership pieces, all-hands narratives, and org change communications.
• Translating complex technical work into compelling messages for both technical and non-technical employee audiences.
• Shaping and aligning functional narratives to broader company priorities.
• Designing and producing high-impact connection moments for client organizations.
• Serving as a trusted editor for the wider team, strengthening channel standards, and helping to plan and measure content.
• Leading or supporting change management, crisis communications, and special projects.

To be successful in this role, you should have:

• 10+ years of experience in strategic internal communications, editorial, or journalism.
• A relevant degree in Journalism, Communications, PR, or a related field.
• Exceptional writing and editing skills, with the ability to take complex information and make it clear and concise.
• Demonstrated fluency with AI and other technical subject matter.
• Proven counseling skills for senior leaders, with strong editorial judgment and news sense.
• End-to-end communications practitioner and operator skills, including planning, research, writing, editing, distribution, and measurement.
• Strong presentation and interpersonal skills, with fluency in Google Slides and Keynote.
• Self-directed and collaborative work style, with strong analytical problem-solving skills.
• Ability to pick up new subject areas or client organizations quickly and learn their nuances.
• Highly organized and resourceful, with excellent project management skills, attention to detail, and follow-through.
• Deep alignment with and passion for Airbnb's mission and community.

In terms of compensation, the base pay range for this role is $160,000-$200,000 USD per year. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.