AI Enablement Intern (Summer 2027)

Electronic Arts is seeking an AI Enablement Intern to join the System Owners team within Fan Care for Summer 2027. The intern will work on scaling and evolving the Agentic AI Framework, a system built to accelerate software delivery, operational workflows, and cross-platform integrations.

Responsibilities:

• Define functional requirements and operating models for a plug-and-play agentic framework
• Conduct qualitative research and workflow analysis with partners to uncover pain points and high-value automation opportunities
• Help translate business and operational needs into relevant backlog items for engineering teams
• Develop documentation, playbooks, and best-practice guides to foster adoption and seamless integration of agentic workflows
• Establish benchmarks to evaluate output accuracy, token efficiency, and productivity gains

Preferred Qualifications:

• Currently enrolled in a Bachelor’s Degree granting program in Computer Science, Information Systems, Business Administration, Human-Computer Interaction, Artificial Intelligence, Product Management or a related field
• Conceptual knowledge about Agentic AI architecture
• Familiarity with functional planning and delivery processes
• Curiosity about enterprise software development lifecycles, customer experience platforms, and modern IT operations
• Excellent analytical, problem-solving, collaboration, and verbal/written communication skills