Server PM - Naisho Room at The Watermark Hotel (Omakase Experience Preferred)

We are seeking a Server for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. As a Server, you will be responsible for serving food and beverages to guests in a friendly, courteous, and professional manner.

Responsibilities:

• Greet guests and take food and beverage orders, utilizing suggestive/up-selling techniques.
• Retrieve and serve alcoholic, non-alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
• Input orders accurately.
• Collect and process payments.
• Assist in the maintenance of the restaurant area and supplies.
• Have knowledge and understanding of the menu and are able to answer questions in regard to ingredients and allergens.
• Perform job functions with attention to detail, speed and accuracy, prioritize and organize.
• Maintain complete knowledge of and comply with all restaurant policies and standard of service.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Be familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Complete all side work before the doors open.
• If needed, assist with Escorting guests to tables and assist in seating at tables.
• Notify a manager whenever a guest is/expresses or appears unhappy/upset/disgruntled in any way.
• Maintain complete knowledge of table/seat/station numbers, room capacity and hours of operation, menus, price range and dress code.
• Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine list as changes occur.
• Touch tables, build out return clientele.
• Other duties and tasks deemed necessary by management.

Qualifications:

• 2 years' experience in a similar position dealing with the public.
• Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize.
• Follow directions thoroughly.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent restaurant data.
• Provide clear, pleasant telephone communication with proper grammar.

Certificates:

• The State of Virginia requires all employees who handle food and liquor to have a Food Handler and Responsible Vendor Certificate.

Physical Abilities:

• Exert physical effort in transporting up to 20 pounds.
• Endure various physical movements throughout the work area.
• Remain in a stationary position for up to 4 hours throughout the work shift.
• Required to stand, stoop; walk; use hands to finger, handle or feel, lift, reach with hands and arms; talk to hear and taste or smell.
• Occasionally exposed to fumes or airborne particles and extreme heat. Work near moving mechanical parts.
• Outdoor weather conditions.
• Noise level in the work environment is usually loud.

Benefits:

• Weekly Pay
• Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends