People Operations Associate

We are seeking a People Operations Associate to join our Human Resources team at Millennium in New York.

As a People Operations Associate, you will serve as a trusted advisor to employees and managers, providing guidance on HR policies, processes, and employee lifecycle matters while delivering a high-quality employee experience.

Key responsibilities include:

• Leading the coordination and facilitation of New Hire Orientation, ensuring a seamless, engaging, and compliant onboarding experience for new hires
• Providing proactive, high-touch support to employees throughout onboarding and beyond, managing inquiries and cases with professionalism, empathy, and accountability
• Acting as a Tier 2 escalation point for complex employee questions and issues, using sound judgment and HR expertise to identify solutions and drive resolution
• Building strong partnerships across the business and with key stakeholders, including Legal, Immigration, Information Technology, Talent Acquisition, and Payroll, to support employee needs and business priorities
• Maintaining accurate employee records and case documentation, ensuring data integrity, consistency, and compliance across Workday and other HR systems
• Analyzing trends in employee inquiries and operational processes to identify opportunities to improve service delivery, increase efficiency, and enhance the employee experience

To be successful in this role, you will need:

• A Bachelor’s degree and 3–5 years of professional experience in an HR function or in an event coordination role with program or event management experience
• Ability to prioritize effectively in a fast-paced, high-pressure environment, with a strong sense of urgency and excellent time management
• Strong attention to detail, sound judgment, and a high level of ownership over the quality and accuracy of your work
• Professional, service-oriented communication skills, with the ability to build credibility and manage stakeholders effectively
• Collaborative approach and willingness to support others, balanced with the ability to work independently and execute reliably
• Ability to handle sensitive information with a high degree of discretion and confidentiality
• Continuous improvement mindset, with the ability to support transformation efforts and contribute to more effective processes
• Experience with new hire onboarding and HRIS platforms, including Workday, is preferred; experience in financial services, process improvement, and Microsoft Office applications is a plus.

In terms of compensation, Millennium offers a total compensation package which includes a base salary, discretionary performance bonus, and comprehensive benefits. The estimated base salary range for this position is $70,000 to $160,000.