Floor Lead (Retail) (Part-time)

Mejuri is seeking a Floor Lead to join our store leadership team in London. As a Floor Lead, you will play a pivotal role in driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.

Responsibilities:

• Provide exceptional customer service and ensure a positive customer experience
• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Ensure efficient inventory management and order fulfillment
• Maintain organizational integrity of the store
• Support in mitigating internal, external, and administrative loss of product
• Participate in visual merchandising and maintain brand standards
• Build healthy relationships with team members and establish a positive work environment

Requirements:

• Experience in a high-volume retail environment
• Adaptable with the ability to think creatively and quickly
• Excellent organization and analytical skills
• Critical thinking ability
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

Salary: £15-£16 per hour