Description
We are seeking an experienced and strategic Account Manager to join our team in Limassol, Cyprus.
As an Account Manager, you will be responsible for managing a portfolio of restaurant partners, driving performance and growth, and providing analytical after-sales support.
Day-to-day responsibilities include:
- Managing overall restaurant relationships post-onboarding
- Conducting strong analysis of portfolio performance and frequent quality & satisfaction checks
- Contacting restaurant partners via phone and other channels
- Providing analytical after-sales support to improve partner performance
- Building strong client relationships through regular communication
- Reporting on the status of accounts
- Promoting new services and marketing campaigns to existing partners
- Acting as a key communicator between operations and restaurant partners
- Collaborating with the marketing team to plan and execute campaigns together with partners
- Analyzing the Cyprus market on an ongoing basis
- Monitoring competitor activities and reporting back
Requirements:
- 3 to 5 years of success in account management or B2B sales with clear commercial impact
- Strong analytical judgment
- Comfortable using dashboards such as Looker and Power BI to turn data into decisions
- Excellent relationship building and communication across a wide range of stakeholders
- High ownership and reliability
- Fluent in Greek and English
- Advanced Excel or Google Sheets skills
What we offer:
- An opportunity to work in a fast-growing tech company with a startup mindset
- The chance to make a significant impact on the growth and success of our restaurant partners
- A supportive and inclusive team culture that values innovation and continuous improvement
- Opportunities for personal and professional development within a global organization