Description
Join M&S as a Customer Assistant in our Food section, working through the night from Sunday to Tuesday, 20:00-04:00. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a Customer Assistant, you'll be at the frontline of the UK's fastest-growing retailer, providing five-star service at pace and embracing the transformation M&S is driving. You'll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products to customers.
Key responsibilities:
- Deliver exceptional customer service in a high-pressure environment
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Benefits:
- Opportunity to work with a leading UK retailer
- Flexible working hours
- Digital training and tools to enhance customer experience
About M&S: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.