Description
As an Online Manager at Asda, you will play a vital role in the day-to-day running of our Online operation in store.
You will be responsible for the online shrink agenda with structured processes and data-led decisions.
Your main objectives will be:
- Drive strategy into action: planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics, and KRAs through routine and processes.
- Lead with impact: engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy, and serving our customers with heart and pride.
- Results-focused: drive best value offering across our online operation, CSI, and react to customer feedback to create and execute effective action plans from audits.
- Talent Development: listen with empathy, driving resilience, and encourage ownership, focus, and passion for the business.
To be successful in this role, you will need:
- Experience as Team Leader, Supervisor, or Manager in a complex Online retail environment.
- Operational knowledge of the Online retail environment.
- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
- Experience developing teams and managing change through leadership and building resilience.
- Strong organisational skills and great customer service.
- Flexibility to work a range of shifts, including weekends and evenings.
In return for your hard work, you will receive:
- Competitive salary
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer, and bereavement support
- Asda Allies Inclusion Networks
- Excellent parental leave policies
- Colleague recognition programme
- Special offers and discounts across a range of services and activities