Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bury St. Edmunds, Suffolk. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.
Job Responsibilities:
- Provide thoughtful, friendly, and helpful service to customers
- Assist customers with queries and resolve issues promptly
- Maintain a clean and tidy store environment, including shelves and stock areas
- Support colleagues and work as part of a team to achieve sales targets
- Use digital tools to enhance customer experience and improve efficiency
- Develop knowledge of products and services to make recommendations to customers
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Committed team player with flexibility and willingness to work across the store
- Open to learning and developing new skills and using digital tools
- Pride and ownership in work, with attention to detail and focus on customer experience
Benefits:
- Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies
- Pension and life cover with matching contributions
- Share schemes and retail savings
- Physical and mental wellbeing programs
Contract Details:
- Part-time role with 12 hours per week
- Fixed-term assignment until 01/02/2027
- Availability required Thursday 16:00-22:00, Friday 10:00-16:00, and Saturday 15:00-21:00