Description
We are seeking a Senior Infrastructure Engineer to join our team in Minneapolis. This key role forms part of a distributed, global infrastructure operations team that is responsible for the continued availability and support of a hybrid on-premises and cloud infrastructure.
Responsibilities:
- Provide support for local Cloud, Data Centre, and network infrastructure
- Work within a fast-paced environment supporting the US region
- Collaborate with the current team, management structure, and business leaders
- Demonstrate a high level of customer service and empathy to customer issues
- Take ownership of issues and provide updates to users on outstanding issues
Requirements:
- Extensive experience working as a cloud/infrastructure engineer or in similar IT roles
- Experience working with cloud technologies such as Microsoft Azure and M365
- Experience working with multi-site and multi-forest Active Directory environments, group policy, and DNS
- Experience working with common Microsoft technologies such as patch management, mobile device management, and monitoring systems
- Experience working with Windows desktop, including all levels of troubleshooting
- Good knowledge of networking - Layer2/3, dynamic routing, MPLS, and firewall management
- Good knowledge of IT security practices and the implementation of tools that provide event logging and alerting
Desirable Experience:
- Knowledge of Microsoft server technologies (Windows 2022, 2019, 2016, and 2012)
- Knowledge of Active Directory, DHCP, DNS & Group Policy
- Knowledge of SCCM and patching
- Knowledge of Nutanix/VMware/HyperV
- Experience with Office 365/CoreView
- Experience scripting, for example, PowerShell
- Experience with Anti-Virus technologies such as Tanium/CrowdStrike
Benefits:
- A career that you define
- Opportunities for growth and development
- Collaborative and supportive team environment
- Flexible working arrangements, including flexible hours and hybrid working
We offer reasonable adjustments to ensure that our positions align well with your needs.