Description
Diversity matters at Lush, where we're building a brand that represents the people of the world.
As a Stock Assistant, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.
Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.
Key Responsibilities
- Maintaining visual merchandising and cleanliness standards
- Maintaining shop floor stock levels during busy periods
- Processing deliveries
- Adhering to freshness policy and stock rotation
- Waste management
- Stocktakes
- Maintaining high levels of organisation in the stockroom and back of house areas
Skills, Knowledge & Expertise
- Teamwork: collaborating with team members to achieve store goals
- Communication: strong verbal communication skills to engage customers
- Adaptability: ability to adapt to changing circumstances and work effectively under pressure
- Problem-solving: identifying and resolving stock issues
- Organisation: maintaining an organised store environment and managing inventory
- Ethical and Sustainable Mindset: understanding and alignment with Lush's commitment to ethical sourcing and sustainability
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave
- Enhanced paternity leave
- Access to employee-led Community Networks