Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Join the team as Twilio's next Strategic Account Executive. This position is needed to sell into high-value prospects and customers, focusing on Northern Europe, and will play a key role in further growing the business across EMEA.
Responsibilities
In this role, you'll:
- Service the fastest-growing customers in the region.
- Grow revenue and share of wallet within your key account list.
- Open doors to the purchase of Twilio's products and services, including voice, messaging, email, contact centre, and account security software.
- Maintain the highest levels of customer satisfaction.
- Create pricing proposals, negotiate terms, and manage the contract process.
- Sell solutions to technical and business audiences.
- Build trust and mutual respect with technical customers and peers.
- Think creatively and communicate complex details simply.
- Balance challenging priorities and handle multiple projects/deals simultaneously.
Qualifications
Required:
- 5+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
- History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
- Experience building and maintaining relationships up to C-suite.
- Demonstrated success by achieving quota consistently.
- Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
- Solid understanding of financial reporting within a direct customer base and revenue tracking.
- Experience selling to both business and technical stakeholders.
Desired:
- Experience and understanding of working in the communications market is preferable, particularly with Messaging, Voice, Email, Contact Centre, or Account Security Verification.
Location and Travel
The position will be remote and based in the United Kingdom or Ireland, with approximately 25% travel anticipated.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and more.