Description
At Affirm, we exist for the moments that matter,giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence.
The Consumer Payments team powers how customers successfully make payments to Affirm. As a Senior Product Manager, you will create new payment experiences that make repaying easier, improve payment success, and define how payments are processed safely and cost-effectively.
Responsibilities:
- Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team
- Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch
- Design and run experiments that improve conversion, payment success, and cost
- Shape how payments are processed safely and cost-effectively, weighing performance and risk
- Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing
- Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders
Requirements:
- 5+ years of product management experience
- Analytical rigor: you are comfortable in the data and use experiment results and customer research to make product decisions
- Curiosity about customers: you have strong instincts for where an experience breaks down and the drive to fix it
- Experience holding informed conversations with engineers about how systems work and the tradeoffs they carry
- A track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear plan
- Clear communication and influence: you explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships, including senior leaders, without needing formal authority
- Bonus points for experience in payments, fintech, or e-commerce
Benefits:
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents
- Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you
- Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to
- Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount
Salary: $153,000 - $213,000 per year