HAL -Deck Supervisor Public Rooms - UPL

We are seeking a Deck Supervisor Public Rooms - UPL to ensure public rooms are kept to Holland America Line cleanliness and maintenance standards.

As a Deck Supervisor Public Rooms - UPL, you will supervise team members assigned to public areas and Night Steward teams where applicable, and oversee public areas and other related housekeeping duties as assigned.

Key Responsibilities

• Assign work, monitor and supervise public rooms cleaning teams to ensure that team members work effectively in accomplishing tasks to meet the quality level and standards of the company.
• Provide ongoing coaching, guidance, training, and correction to public rooms cleaning teams through good communication, motivation, and demonstration.
• Maintain accurate and up-to-date recordkeeping, including public rooms inspections, maintenance reports, and carpet shampoo schedules.
• Report Housekeeping equipment repairs needed and follow up on job orders to ensure satisfactory completion.

Skills, Knowledge & Expertise

• Preferred college or university degree/diploma in hospitality management related field.
• Minimum 1-year leadership experience in the hospitality industry showing progressive growth in responsibility.
• Preferred 1-year of shipboard experience within the Housekeeping Services environment.
• Cruise industry experience is preferred though not essential.

Benefits

• Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint.
• Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.