Description
Join M&S as a Customer Assistant in our Food section, where you'll provide exceptional customer service and drive sales growth.
Work Pattern:
- Tuesday 12:00-20:00
- Wednesday 12:00-20:00
- Saturday 12:00-20:00
- Sunday 12:00-20:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Confidently recommend and sell M&S Food products, staying up-to-date on new offerings
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapt to changing demands and priorities, demonstrating flexibility and resilience
Requirements:
- Ability to thrive in a high-pressure environment, staying focused and sharp during busy periods
- Digital confidence, with experience using digital tools to support customer interactions
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- Flexibility to work across various areas of the store, adapting to changing demands and priorities
Benefits:
- Competitive pay rates
- Opportunities for career development and growth within the company
- Collaborative and supportive work environment
About Us: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to providing exceptional customer experiences and driving business growth through innovation and digital transformation.