Description
We are seeking a Library Support Worker to join our team at Brent Libraries. The successful candidate will provide frontline services to customers of all ages and backgrounds, assisting with day-to-day library operations, promoting library services, and supporting activities.
The Library Support Worker post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds. This role assists in the day-to-day frontline library service delivery, welcoming customers into the library, assisting them with finding and borrowing items, signposting to information, support for accessing e-Library services, support for activities and maintaining safe and accessible library spaces and resources.
The ideal candidate will have an aptitude for working in a busy customer-facing environment and the ability to engage and communicate with a diverse range of service users. Experience of working in teams is essential, along with the ability to demonstrate good people skills necessary to provide a professional and proficient service.
In return, Brent Council offers a range of benefits, including:
- 27 days' annual leave, rising with length of service, plus bank holidays
- Local Government Pension Scheme with generous employer contributions
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies, including carers' leave, paternity leave and compassionate leave for eligible employees
- Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
- Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
- Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
- Learning and development opportunities to support your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment