Senior Director, Product Management- CDX AI Assistance

Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

As a Senior Director, Product Management- CDX AI Assistance, you will define the future for AI Assistance at Capital One, specifically charting the path for the Eno chatbot.

Responsibilities:

• Define the future for AI Assistance at Capital One, specifically charting the path for the famed Eno chatbot, who "looks out for you and your money"
• Be at the cutting edge of AI/ML technology to accelerate the future of AI Assistance
• Re-envision how Eno and our AI Assistance strategy can unlock the company's information to help our customers with their financial journeys
• Collaborate with product, engineering, data science, and design teams across the enterprise to clearly articulate the vision and shape the path
• Define a highly technical roadmap on AI Assistance, mapped tightly to human-centered design and business-focused KPIs for success
• Champion the modernization of the architecture for Eno and AI Assistance as a whole, exploring new and emerging technologies
• Define the growth of the Eno & AI Assistance team - identifying where you need to hire and where to partner
• Build AI Assistance in a thoughtful, well-managed way - partnering closely with the Risk team to identify risks and proactively mitigate them

The role requires proficiency in five key areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

Basic Qualifications:

• Bachelor's degree in any field and at least 7 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer-facing digital products

Salary:

• Chicago, IL: $245,100 - $279,800
• McLean, VA: $269,600 - $307,700
• New York, NY: $294,100 - $335,700
• Richmond, VA: $245,100 - $279,800
• San Francisco, CA: $294,100 - $335,700

Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.