Description
Join M&S as a Customer Assistant in our Food section at Wigan Robin Retail Park Simply Food, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and contribute to driving sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a thorough knowledge of M&S Food products, making recommendations and driving sales
- Operate efficiently in a high-pressure environment, staying focused during busy periods
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Collaborate with colleagues to create a positive, high-energy work environment
- Adapt to changing demands, working across various areas of the store as needed
In this role, you will be required to work part-time hours, with set shifts on Monday, Tuesday, Wednesday, Friday, and Saturday. Due to operational requirements, you may be asked to work up to full-time hours during peak periods.
M&S is committed to creating an inclusive organisation, valuing diversity and equal opportunities.