Description
Prudential’s purpose is to be partners for every life and protectors for every future.
The Actuarial Associate Manager (In-force Business) is responsible for providing actuarial insights through claims management analysis, supporting business decision-making, risk monitoring, and portfolio management.
Job Purpose
The role applies professional judgement to investigate claims experience, collaborate with stakeholders, and drive continuous improvements in reporting, analytics, and operational processes.
Accountability
- Deliver accurate, timely, and high-quality claims analyses and insights.
- Apply sound professional judgement to identify risks, opportunities, and appropriate actions.
- Maintain compliance with governance, control, and reporting requirements.
- Build credibility and effective partnerships across stakeholders.
- Contribute to team objectives and continuous improvement initiatives.
Key responsibilities
Scope 1: Claims management
- Lead the monitoring and analysis of claims experience, identifying emerging trends, key drivers, and material variances to support actuarial reporting, business planning, and management decision-making.
- Manage claims-related investigations and deep-dive analyses, collaborating with Claims, Underwriting, Finance, and other stakeholders to understand experience movements and recommend appropriate actions.
- Act as a key point of contact for actuarial and claims-related data requests, providing accurate, timely, and decision-ready analysis to support business needs and stakeholder discussions.
- Build and maintain effective working relationships with internal stakeholders and contribute to cross-functional initiatives involving claims management, in-force management, risk monitoring, and actuarial reporting.
Scope 2: Process enhancement
- Maintain robust documentation, controls, and governance standards across assigned processes to ensure auditability, consistency, and operational resilience.
- Identify opportunities to improve analytical methodologies, reporting capabilities, and operational processes, and drive initiatives that enhance efficiency, controls, and business insight.
Scope 3: Reinsurance
- Support the implementation of the new reinsurance model.
- Prepare and maintain documentation for the new process.
- Support reinsurance reporting and operational activities as required.
Scope 4: Ad-hoc
- Support the team Senior Manager/ Head of IFC with other ad-hoc related requests.
Requirements
- Qualification:
- _Mandatory:_ Bachelor’s degree in actuarial science, Mathematics, Statistics, Finance, or a related quantitative discipline.
- _Advantage:_ Progress towards a recognized actuarial qualification (SOA, IFoA, or equivalent) preferred.
- Experiences:
- _Mandatory:_ 3–5 years of actuarial, insurance, claims analytics, or related experience.
- Knowledge and skill set:
- _Mandatory:_
+ Good command of written and spoken English + Strong analytical, problem-solving, and communication skills. + Ability to work independently, manage multiple priorities, and collaborate effectively with stakeholders.
- _Advantage:_
+ Advanced proficiency in Excel; experience with Python, R, SQL, or similar analytical tools is an advantage.