Description
As a Business Manager at Charlotte Tilbury's House of Fraser store in Dundee, you will be the life and soul of the counter, leading a team to deliver exceptional customer experiences and drive sales success.
Your responsibilities will include:
- Managing and motivating a team to hit daily and monthly KPI targets
- Building genuine emotional connections with customers and providing expert artistry
- Driving sales success and achieving market-leading results
- Leading and motivating a team through daily briefs and performance meetings
- Recruiting exceptional talent and managing end-to-end recruitment processes
- Creating and driving a magical customer experience through building genuine emotional connections and expert artistry
- Analyzing sales data and providing proactive counsel to the Area Manager on stock lines
- Ensuring brand compliance with policies and procedures
- Executing flawless visual merchandising and grooming standards on a daily basis
The ideal candidate will have:
- An entrepreneurial mindset and commercial acumen
- Strong emotional intelligence and engaging personable skills
- Ability to build and maintain strong relationships with team members and stakeholders
- Dynamic and inspirational approach to customers and peers
- Passionate leadership and pride in team success
- Time management and prioritization skills
- Agile and solution-oriented approach
- Resilience when dealing with ambiguity
- Confident leadership to galvanize a team through a strong sense of purpose
We offer a range of benefits, including:
- A structured induction program
- Structured career development
- Wellness and social benefits, including Assist Programs and regular social connects with colleagues