Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Purpose and Summary: At CVS Health, we are focused on transforming healthcare for our customers and making our company a great place to work. You will help people navigate the healthcare system – and their personal healthcare – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health.
Responsibilities:
- Support the pharmacy team in delivering operational and service excellence within your store
- Assist patients and customers to deliver an exceptional experience
- Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
- Monitor for and respond to adverse reactions
- Review and collect patient information and track and document for each applicable patient
- Monitor and manage vaccine supplies
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and focus, with ability to concentrate on a task over a period of time and pivot quickly from one task to another
- Customer service and team orientation, with ability to actively look for ways to help people and notice and understand patients' reactions
- Communication skills, with ability to use and understand verbal and written communication to interact with patients and colleagues
- Mathematical reasoning, with ability to use math to solve a problem
- Problem resolution, with ability to identify challenging patient or colleague interactions and choose the best course of action
- Physical demands, including ability to lift, scan, and bag items, and stoop to a considerable degree
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market in other locations to meet business needs
Schedule and Pay:
- Anticipated weekly hours: 20
- Time type: Part-time
- Pay range: $16.00 - $24.00