Description
We are seeking a full-time remote Support Associate to join our team at Wolt, a technology company that enables delivery services in multiple cities worldwide.
The successful candidate will be responsible for:
- Handling live chats from customers, venues, and courier partners
- Collaborating with the support team and other departments to develop the support function
- Ensuring smooth delivery operations and providing support to restaurant and retail partners
- Focusing on the Czech and Slovak markets
Requirements include:
- Customer-focused and team-oriented mindset
- Excellent communication skills with a personal touch
- Ability to multitask and work in a fast-paced environment
- Experience in a customer-facing role
- Fluency in Slovak and professional working proficiency in English (minimum B2)
- Availability for shift work, including mornings, evenings, and weekends
- Ability to start working from October 2026
In return, we offer:
- Multisport card
- Wolt credits cashback benefit
- Snacks and drinks at the office
- Home office arrangement after one day of training in our Bratislava office
- Opportunities for personal and professional growth
- Employee assistance program
- Team-building events
The basic wage component for this full-time remote Support Associate role is 1,270€ brutto per month. The pay range for this position is between €1,200-€1,270 EUR.