Description
We are seeking an Associate - Business Excellence to act as a strategic partner to business leadership, driving enterprise-wide excellence.
The role requires balancing governance with agility, ensuring that processes evolve with business growth without creating complexity or operational friction.
The job requires the candidate to use a combination of logic, analysis, experience and wisdom to provide overall direction and effective solutions for ensuring compliance and leveraging best practices.
Responsibilities
The Associate - Business Excellence would be responsible for identifying and driving improvement initiatives across the organization in line with business requirements.
Key responsibilities include:
- Identifying and driving improvement initiatives across the organization
- Verifying that Quantitative Goals are set for various projects and functions are met
- Reviewing and approving baseline reports and improvement plans
- Establishing, implementing and maintaining Management Systems (ISO 9001, 14000, 18001, 31001)
- Analyzing training needs and planning for release and deployment of processes and best practices
- Mentoring/training other members of the team and interacting with People Managers and People Leaders
Key Competencies / Skills
Mandatory Skills
- Good understanding of industry standards like ISO models (9001, 14001, 45001) and project governance/ execution processes
- Process definition, deployment and institutionalization
- Risk Management (ISO 31000)
- Change Management and adoption
- Leadership and capability building
- Data, analytics and decision intelligence
- Good communication and interpersonal skills
- Internal auditing/ health check reviews
- Project Management
- Statistical analysis and modelling techniques
- Lean/ Six sigma-based improvement methodology
- Liaison with external agencies for Audits / Assessments
- Presentations to business and clients
- Proficiency in Microsoft Office applications and other project management tools like MS Project, Share Point etc.
Desired skills
- Exposure to process mining and automation tools
- Strong stakeholder management and leadership skills
- Ability to influence at senior leadership level
- Capability to operate both at strategic and execution levels
- Strong data analytics and visualization capabilities
- Project Management Professional (PMP) certification from PMI.
- Exposure to software development life cycle and understanding of software architecture.
- Familiar with working methodologies of AEC/GIS industry.
- Understanding of AI/ML applications in operations and business processes
- Sound knowledge on Business Continuity / Information Security
Qualifications
- BE/B Tech in Mechanical/ Electrical/ Civil or allied disciplines
- MBA/ PGDM will be an added advantage
- Total of 15-18 years of experience
- Minimum 5 years of experience at Managerial level
- More than 5 years of experience in driving quality initiatives