HVAC Service Technician

We are currently seeking skilled HVAC Service Technicians to join our tight-knit family at T-Mark Plumbing, Heating, Cooling, and Electrical. As an HVAC Service Technician on our team, you will have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers.

Responsibilities

As an HVAC Service Technician, your responsibilities will include:

• Providing clear explanations and educating customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
• Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Responding to service requests within our defined time frame to ensure customer comfort and build trust.
• Diagnosing and troubleshooting HVAC equipment issues, recommending appropriate solutions, and discussing options with customers.
• Maintaining a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours.
• Performing routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.
• Keeping track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses.
• Maintaining a perfect safety record by following all safety protocols and guidelines.
• Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
• Collaborating effectively with team members, sharing knowledge, and assisting colleagues as needed.
• Upholding professional communication and appearance at all times when interacting with customers.
• Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time, and adhering to the assigned work schedule.

Additional Information

The salary for this position is $20-27 per hour.