Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Purpose and Summary:
The Pharmacy Technician plays a critical role in supporting the pharmacy team to consistently deliver on the brand promise. You will be the first point of contact to assist patients and customers, ensuring an exceptional experience.
Responsibilities:
- Support the pharmacy team in delivering operational and service excellence within your store
- Assist patients and customers to deliver an exceptional experience
- Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
- Provide caring service that exceeds patient expectations
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
- Monitor for and respond to adverse reactions
- Review and collect patient information
- Monitor and manage vaccine supplies
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and focus, with the ability to concentrate on a task over a period of time
- Customer service and team orientation, with the ability to actively look for ways to help people
- Communication skills, with the ability to use and understand verbal and written communication
- Mathematical reasoning, with the ability to use math to solve problems
- Problem resolution, with the ability to identify challenging patient or colleague interactions and choose the best course of action
Physical Demands:
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision; quickly adjust machines to exact positions
- Stoop to a considerable degree, requiring full use of the lower extremities and back muscles
- Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, and visual inspection involving small parts
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Schedule and Pay:
- Anticipated weekly hours: 28
- Time type: Part-time
- Pay range: $16.50 - $25.00