Description
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs in the Middle East, specifically in Saudi Arabia and the UAE, and building a team to make it happen. This is a senior position where you'll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 to 1 within the broader organization. You'll aim to deploy voice AI technology at strategic customers in the market against their most challenging problems.
You will be responsible for hiring the team you need, winning the first customers in the market, and ensuring that the product generates impact for them.
Key responsibilities include:
- Meeting with strategic customers to understand their critical audio and voice AI needs and locating their biggest pain points.
- Building and leading a team of forward-deployed engineers within the region.
- Identifying relevant use cases through deep engagement with customer problems and workflows, and working with engineers to implement voice and audio AI technology into innovative solutions.
- Designing and architecting bespoke integrations for customers, ensuring the technology fits seamlessly into their products and operations.
- Guiding customers on best practices for implementing voice and audio AI models to maximize their effectiveness.
- Presenting the results of work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborating with Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Building and delivering compelling demos of voice and audio AI technology to new and existing customers.
- Scoping out potential applications in new industries and expanding AI solutions across different sectors globally.
- Taking full ownership of end-to-end execution of major projects for strategic partners, working hands-on to deliver high-impact solutions.
- Collaborating daily with customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
Requirements
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Regular travel for customer onsite meetings is expected. Fluency in English and Arabic, and a deep understanding of regional and cultural nuances, are required.
What we offer
- Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: An annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, the entire team comes together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you're not located near one of the main hubs, a monthly co-working stipend is offered.