Senior Delivery Leader

You will be a Senior Delivery Leader at Sun Life, accountable for executing complex, cross-functional programmes that drive measurable business outcomes.

The role goes beyond project delivery to ensure realisation of business benefits, client impact and adoption across business channels.

Key Responsibilities:

• Lead end-to-end delivery of complex programmes across regulatory, business, transformation and technology initiatives, aligning to strategic priorities and measurable outcomes.
• Translate strategy into executable plans and defined success metrics.
• Develop and manage integrated plans, proactively address risks, dependencies and changing priorities with flexibility.
• Coordinate cross-functional stakeholders and workstreams in a matrix environment, resolving competing priorities and driving alignment.
• Drive decisions using structured communication, collaboration and sound business judgement, while applying pragmatic trade-offs where needed.
• Ensure delivery adheres to Sun Life governance, financial controls and risk requirements, with disciplined tracking and reporting.
• Support business case development and drive disciplined benefits tracking and realisation.
• Contribute to continuous improvement of project management practices and enterprise delivery capability.

Experience & Qualifications:

• 10–15+ years of project or programme management experience, with a strong track record delivering complex initiatives in financial services or regulated environments.
• Demonstrated ability to operate in fast-paced, ambiguous environments, adapting to evolving priorities and ad hoc demands.
• Strong commercial acumen, with proven ability to make sound trade-offs and drive outcome-focused decisions.
• Experienced with ownership of delivery outcomes, benefits realisation and adoption.
• Professional certifications such as PMP, PRINCE2, MSP are desirable.
• Exposure to distribution, sales or channel-led environments, delivery of client-focused initiatives to improve customer engagement and experience, experience in regulatory or compliance-driven programmes, involvement in business model implementation or strategy enablement initiatives, exposure to insurance product development lifecycles, and experience in operations transformation or large-scale process improvement are advantageous.