Description
Join M&S as a Customer Assistant in our Food section at Eclipse Park, Maidstone. As a frontline team member, you'll provide exceptional customer service, work collaboratively with colleagues, and drive sales growth.
Work Pattern: Wednesday 07:45-14:00 Thursday 07:45-14:00 Friday 07:45-14:00 Saturday 07:45-14:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Work flexibly across various areas of the store, adapting to changing demands
- Contribute to a positive, high-energy environment, supporting colleagues and driving growth
Requirements:
- Digital confidence and ability to use in-store devices
- Flexibility and adaptability in a fast-paced retail environment
- Strong communication and interpersonal skills
- Ability to work collaboratively as part of a team
Benefits:
- Competitive pay rates
- Opportunities for career development and growth
- Inclusive and supportive work environment
About Us: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.