Senior QA Specialist - FC

Electronic Arts creates entertainment that inspires players and fans around the world. Here, everyone is part of the story, part of a community where we communicate and collaborate with each other globally. A place where creativity flourishes, new perspectives are welcomed, and ideas matter. A team where we bring games to life together.

The Quality Verification and Standards (QVS) team is an important part of our development process, delivering crucial insights that support our game teams to optimise software performance and enhance gameplay.

As a Senior QA Specialist - FC, you will work with the FC QV team and report to the QA Development Manager. You will work with multiple partners to agree on the quality and feedback of new features, ensuring a thoughtful and team-driven approach to delivering a high-quality player-first experience.

Responsibilities

Quality Strategy and Test Planning

• Lead quality processes for assigned features and create test plans to ensure end-to-end coverage, identifying risks throughout development.
• Help evolve the team's tools and processes, focusing on expanding capabilities and responsibilities, and introducing more efficient and accurate practices.
• Promote a 'player-oriented' approach by providing qualitative feedback during game testing to identify design and usability issues, contributing to a more enjoyable player experience.

Quality and Data Analysis

• Report high-impact bugs and provide relevant feedback to improve game quality.
• Use data analysis to inform test prioritisation, tool engagement, and QA coverage strategies.
• Support identification of technical solutions and automation opportunities.

Collaboration and Communication

• Build working relationships with members of the development, production, and design teams, ensuring understanding, trust, and problem-solving.
• Represent the QA perspective in meetings, ensuring quality standards are prioritised.
• Work with multiple teams to guide features through project milestones, ensuring successful product delivery.

Mentorship and Team Support

• Foster a collaborative team environment through mentorship and guidance, ensuring collective success.
• Work with senior team members in implementing quality strategies, promoting a culture of quality improvements and teamwork.
• Lead process improvements and promote insights and knowledge sharing across QV to enhance organisational performance and team growth.

Requirements

• 2+ years of applicable work experience.
• Experience making qualitative and data-driven decisions within a QA environment.
• Understanding of quality assurance processes, workflows, defect and task tracking software.
• Game domain knowledge of football and gaming, with a player-first mentality.
• Experience working in an embedded, integrated product team (i.e., Development + QA working as one).

Skills and Abilities

• Ability to design test strategies and communicate them effectively.
• Passion for creating high-quality player experiences.
• Excellent collaboration and communication skills.

Benefits

• Health Benefits: medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development: training and development programs, opportunities for career advancement, and tuition reimbursement.
• Work-Life Balance: 15 vacation days, paid holiday closure, and paid sick leave.
• Meaningful Work: opportunity to directly contribute to the development of EA titles.
• Additional Perks: meal card ($400,000 COP per month), game credits, and console reimbursement program.