Description
We are seeking a Senior Business Analyst to join our APAC BI team in Kuala Lumpur.
As a Senior Business Analyst, you will play a critical role in identifying, measuring, analysing, and reporting on consistent and comparable APAC metrics to determine the health of the business and inspire solutioning, opportunity identification, and other outcomes.
Key responsibilities:
- Design, build, and manage real-time significant metric Tableau dashboards to monitor and prepare monthly performance reports and executive-level communication materials with actionable insights for management to drive key strategic decisions
- Deliver accurate and value-adding actionable insights
- Communicate clear data, analysis, and actionable insights to support key decisions
- Participate in the end-to-end setting and constant review of KPIs and the development of key strategic initiatives with relevant key stakeholders
- Gather internal and external data to create data-driven insights and dashboards for strategic planning, performance measurement, driving sales, and making business decisions
Qualifications:
- At least 5 years' experience working in analysis, strategy, or research-related roles
- Strong familiarity with statistical methods
- Collaborative mindset focused on end-to-end results
- Experienced in working on strategy or research projects and defining these in terms of specific objectives and desired outcomes
- Passion for delivering impactful insights and for asking 'why?'
- Good intellect with a passion for understanding customers (hirers and candidates) behaviour, satisfaction, and loyalty
- A track record of serving as insights partner to stakeholders beyond just data/report provider
- A track record of having tackled genuinely difficult strategy or analytics questions and delivering actionable insights
- Business-oriented recommendations
- Good communicator with excellent presentation skills
- Track record of working with others to 'get things done'
- Ownership/Accountability and Drive – delivering outcome with cross-functional and cross-product teams
- Ability to establish relationships and influence senior stakeholders from a diversified culture without authority
- Collaborative, a good sense of humility, and empathetic working style
- A deep commitment to inclusive and empowering work practices
Tools and technologies:
- SQL
- Databricks
- Tableau (Desktop & Server)
- Microsoft Excel