Description
Priory Hospital Altrincham has an opportunity for a Bank Admissions Officer to join our team. This is a bank role of 0 hours per week, with a hourly rate of £12.71.
Priory Hospital Altrincham provides expert treatment for a range of mental health conditions and addictions. We also provide established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) and bipolar disorder.
Key Responsibilities
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. Your role doesn’t involve providing direct care, but your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
Key responsibilities include:
- Ensuring the integrity, probity and reasonableness of local financial controls in respect of the admissions processes
- Greeting new patients and pupils, as well as their families on or shortly after admission
- Updating patient/pupil details within Priory database systems
- Handling all external and internal admissions enquiries
Skills, Knowledge & Expertise
Essential skills and qualifications for the role include:
- GCSEs (Grade C/4 or above) or equivalent
- Previous experience in an administrative or customer service role
- Strong organisational skills with excellent attention to detail
- Good working knowledge of Microsoft Excel and other IT systems
- Excellent communication and interpersonal skills
- Ability to manage confidential information accurately and professionally
- Able to prioritise a busy workload and meet deadlines
The following experience would be beneficial:
- Experience within a healthcare, education or care environment
- Knowledge of admissions, funding or patient administration processes
- Experience using database or case management systems
- Working with external agencies, commissioners or funding bodies
- Handling sensitive information and supporting patients, families or service users
Benefits
We offer a range of benefits, including:
- Free on-site parking
- Birthday Holiday - your birthday as an extra day's annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes
- Access to development opportunities
- Sponsorship of professional qualifications
- Leadership & management development
- Long service award
- Refer a friend bonuses