Description
As Senior Data Analyst, you are a senior lead and expert on the team across three connected facets of Trailhead measurement: content analytics and performance, learner satisfaction and feedback, and business impact. You build the semantic models, data pipelines, and predictive frameworks that turn structured and unstructured signals into decisions , for content owners, executives, and increasingly, AI agents.
Your Impact:
- Own the Content Intelligence Engine's core metrics and portfolio views and lead its evolution.
- Design how unstructured/qualitative learner feedback is captured, structured, and made analyzable at catalog scale.
- Own cohort design and methodology connecting Trailhead engagement signals to commercial outcomes.
- Architect and own a living semantic model of content performance spanning all three facets.
- Structure both structured and unstructured data to be agent-queryable.
- Lead the platform strategy for dashboards and models.
- Translate findings across all three facets into a single, clear narrative.
Required Skills & Experience:
- 5+ years in data analytics or data science.
- Comfort applying data science methods.
- Advanced SQL experience querying large-scale cloud data warehouses.
- Experience structuring and analyzing unstructured/qualitative data.
- Working knowledge of cohort/propensity-matching methodology.
- Expert Tableau dashboard-building.
- Executive-ready storytelling.
Benefits & Perks:
- Comprehensive benefits package.
- World-class enablement and on-demand training with Trailhead.com.
- Exposure to executive thought leaders and regular 1:1 coaching with leadership.
- Volunteer opportunities and participation in our 1:1:1 model.