Account Manager

As an Account Manager at AI Acquisition, you will take over an existing book of established client relationships, focusing on keeping them progressing, retained, and expanded. This is a consulting role disguised as account management, where you will advise business owners on how to grow their businesses using AI.

Responsibilities:

• Manage an established portfolio of legacy clients across various stages of maturity and engagement
• Conduct regular check-ins, growth workshops, and strategic conversations with business owners
• Focus on client retention, spotting risk, and resolving issues without escalation
• Provide business consulting on offer framing, lead generation strategy, sales process, and fulfillment
• Identify upsell opportunities and position the next step as a natural move
• Coordinate with cross-functional teams to ensure seamless delivery
• Log every interaction, decision, and next step for future reference

Requirements:

• Native or near-native English fluency
• Direct experience as a CSM, account manager, or business consultant
• Understanding of lead generation, sales funnels, and AI tools
• Experience managing a portfolio of clients with retention and expansion responsibilities
• Comfortable with difficult conversations and providing honest feedback
• Ability to pick up new knowledge and tools quickly

Benefits:

• High-performance, remote-first team environment
• Direct access to department heads
• Opportunities for quick progression based on performance
• Exposure to AI-led systems and tools
• Autonomy and ownership over your portfolio
• Invoice-based, permanent structure with regulated notice periods