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Talent Acquisition Team Leader

Helpshift
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senior Full-time Pune, Maharashtra

First indexed 8 Oct 2026

Description

As the front-line leader of our Talent Acquisition team, you will run day-to-day TA operations across APAC, India, and EMEA. You will lead a team while staying hands-on across the hiring lifecycle, from sourcing to pre-boarding.

Responsibilities:

  • Partner with stakeholders and internal departments to understand hiring needs and define role profiles.
  • Manage the end-to-end TA process: sourcing and attraction, screening, TA interviews, assessments, endorsement to stakeholders, and pre-boarding.
  • Own hiring delivery and quality of hire across all regions.
  • Act as the POC for the TA team and the bridge between TA Global Leadership and business stakeholders.
  • Track, maintain, and report on TA KPIs (for example time-to-fill, offer acceptance rate, source effectiveness, cost per hire, and quality of hire) using dashboards and trackers.
  • Delegate work, monitor requisition status, and drive adherence to timelines across the team.
  • Manage job portals and external vendors, including agency relationships, performance, and costs.
  • Ensure adherence to recruitment processes, policies, and compliance requirements.
  • Coach, mentor, and develop team members through regular feedback and training.
  • Propose and execute strategies to improve candidate quality, efficiency, and employer brand, and support the TA Manager / Global Head in strategic initiatives.
  • Stand in for the TA Manager / Global Head of Talent Acquisition in their absence.

Technical Skills:

  • Strong knowledge of sourcing and recruitment strategies, principles, processes, and best practices.
  • Proficiency in profile screening and behavioral interviewing.
  • Hands-on experience with job portals such as Naukri and LinkedIn Recruiter.
  • Vendor and agency management.
  • Strong working knowledge of the Google Workspace ecosystem (Google Sheets, Docs, Slides, Drive, Calendar, Gmail, Forms).
  • Data-oriented reporting: trackers, dashboards, and MIS reports.
  • Excellent written and verbal communication.
  • Basic knowledge of other HR areas such as Compensation & Benefits and Employee Relations.

Good to have:

  • Working knowledge of Workday.
  • Experience with an Applicant Tracking System (ATS).
  • Exposure to AI tools for sourcing, screening, and recruitment automation.
  • Familiarity with the IT/BPO, SaaS, or gaming industry talent landscape.

Requirements:

  • Education: Any graduate degree in Human Resources, or an MBA, from a recognized university.
  • Experience: At least 2 years as a TA Team Leader / Officer, or 5 years as a Specialist in BPO Talent Acquisition.
  • Preferred: Experience managing regional and/or global setups is a plus.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://apply.workable.com/j/155217A25A