Floor Lead (Retail) (Part-time)

Mejuri is a fine jewelry retailer that aims to make fine jewelry a personal choice rooted in self-expression.

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.

Responsibilities:

• Provide exceptional customer service and ensure a positive customer experience
• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Ensure seamless execution of daily operations, including inventory management and order fulfillment
• Participate in visual merchandising and maintain brand standards
• Support in onboarding new team members and assessing their performance

Requirements:

• Experience in a high-volume retail environment
• Adaptable with excellent organization and analytical skills
• Critical thinking ability to identify potential challenges and develop action plans
• Physical requirements: ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

Salary: £15-£16 per hour