Head of Operations, Research & Development

Electronic Arts is seeking a Head of Operations who is passionate about the AI space and eager to work directly with world-class researchers and engineers.

In this role, you will partner closely with the SVP, Head of R&E, to translate technology strategy into clear operational processes. You will manage the team's budget planning, talent strategy, and external partnerships so our engineering teams can focus entirely on innovation.

Responsibilities:

• Lead the Operating Rhythm: Manage the leadership team's operating cadence, meeting schedules, processes to ensure team alignment.
• Drive Operational Excellence: Manage budget planning, talent reviews, resource allocation, and organizational design frameworks for mid-to-large sized groups.
• Automate Business Workflows: Identify opportunities to build workflows, leveraging automation tools to streamline how the leadership team works and engages with the wider business.
• Manage High-Impact Partnerships: Oversee relationships with external partners, including commercial AI labs, universities, and internal engineering teams.
• Unify Organization Communications: Coordinate team-wide internal communications, including town halls, leadership messaging, and cross-functional updates.
• Collaborate Across Boundaries: Serve as the main operational point of contact between the R&E team and central departments like Finance, Legal, and Recruiting.

Qualifications:

• 10+ years of experience in business operations, program management, or strategic planning within a technology, software, or engineering organization.
• Operational Scale: Proven experience managing business operations, budget processes, and talent pipelines for a similar-sized organizational group.
• Automation & Tech Fluency: Strong familiarity with modern automation tools, with a demonstrated ability to streamline leadership workflows.
• Collaborative Leadership: Successful track record of joining established leadership teams, building trust quickly, and driving strategic alignment through influence.
• Strategic Communication: Experience bringing clarity, structure, and focus to complex technology groups.

Benefits:

• Comprehensive benefits package, including health services, mental well-being support, retirement savings, paid time off, family leave, free games, and more.
• Flexible work arrangements, including hybrid work model.

Electronic Arts is an equal opportunity employer and welcomes applications from diverse candidates.