Description
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health.
We are seeking an experienced and driven Senior Clinical Pharmacist to serve as the clinical and operational backbone of our 503A compounding pharmacy.
About the Role:
This is a high-impact, cross-functional role that bridges clinical expertise, regulatory compliance, quality improvement, and day-to-day operational leadership.
You Will:
Clinical & Regulatory
- Review and implement clinical guideline updates
- Conduct Pharmacy Information Booklet and Medication guide review for all dispensed products
- Perform clinical reviews arising from Medication Errors and identified issues
- Support pharmacy literature reviews and stay current on applicable state and federal pharmacy law
- Obtain state licenses
Product Launches & Change Management
- Prepare the pharmacy team for new product launches, including guideline changes, Rx/label/packaging expectations, and staff education
- Partner with the fulfillment team to align on collateral requirements and pack-out expectations
- Ensure product pack-out validation and fit tests prior to launch
- Coordinate with IT on improvements including prescription label changes, product name reviews, and sig reviews
Quality & Continuous Improvement (CQI)
- Lead the CQI program: audit, analyze, and trend pharmacy error and near-miss data
- Facilitate monthly CQI meetings with pharmacist and technician teams; present findings at quarterly leadership meetings
- Drive follow-up and implementation of CQI initiatives and process improvement projects
- Maintain the AZ facility call log and ensure timely resolution and documentation
Operations & Order Management
- Manage test orders and test labels to validate system changes
- Author, review, and update pharmacy SOPs
- Guide the pharmacy team on protocols during technology failures or system downtime
Cross-Functional Coordination
- Serve as the primary clinical liaison between pharmacy and teams including inventory, fulfillment, care operations, learning & development, and engineering
- Receive and review provider communications; distill and disperse relevant clinical guidance, updates, and directives to the pharmacy team in a timely and structured manner
- Handle escalated patient communications from CX, including shipping errors and clinical concerns
Clinical Resource & Communication
- Act as the primary clinical resource for staff pharmacists and technicians
- Prepare slide decks, Google Docs, and Sheets for clinical meetings and patient profile reviews
You Have:
- Doctor of Pharmacy (PharmD) from an ACPE-accredited program
- Active, unrestricted Registered Pharmacist (RPh) license in Arizona
- 2+ years of post-licensure pharmacy experience, with at least 1 year in a supervisory or senior clinical capacity
- Strong cross-functional communication skills; comfortable working with engineering, operations, and clinical teams
- Willingness to obtain non-resident pharmacist licenses and serve as back up PIC when needed
Our Benefits:
- Competitive salary & equity compensation for full-time roles
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers online products
- 401k benefits with employer matching contribution