Description
As Lead Design Researcher for the Verification Experience squad at Wise, you'll combine hands-on research with people leadership and squad-level strategic direction.
You'll set research priorities, lead and develop researchers, and ensure evidence is focused on the most important customer and business problems.
Your responsibilities include:
- Setting priorities and research direction
- Shaping strategy
- Articulating now, next and future
- Leading through people
- Staying close to the craft
- Influencing stakeholders
- Leading with guts
- Using tools thoughtfully
To be successful in this role, you should:
- Have 6+ years of experience in product research, including managing researchers and supporting their growth, performance and progression
- Know how to bring out the best in people, setting clear expectations and providing thoughtful coaching and feedback
- Build strong partnerships across Product, Design, Engineering and Analytics to align priorities and get things done
- Connect customer evidence with business outcomes, turning research into clear opportunities that inspire action
- Be empathetic and consistently keep customers' needs at the heart of decisions
- Have a strong track record of growing research influence across product teams and with senior stakeholders
- Can shape research and product direction across a squad while championing quality and human-centred design