Supervisor

Diversity matters at Lush, where we're building a brand representing people worldwide. As a Supervisor, you'll deliver exceptional customer service, craft standout experiences, and lead your team to achieve shared goals.

Key responsibilities include:

• Leading and motivating the sales team to improve product knowledge and sales skills
• Engaging with customers to create memorable shopping experiences
• Maintaining a clean and visually appealing shop floor
• Supporting the store manager in achieving sales targets
• Organising in-store events and customer celebrations
• Providing training, feedback, and development for team members
• Leading the store in the absence of the store manager
• Ensuring health and safety standards are followed
• Seeking opportunities for personal development

As a Supervisor, you'll need:

• Customer service skills to deliver outstanding experiences
• Management skills to navigate conversations and support your team
• Teamwork skills to foster a positive work environment
• Effective communication skills to collaborate with retailers and neighbouring stores

Benefits include:

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave
• Enhanced paternity leave
• Flexible working arrangements
• Access to employee-led Community Networks