Ticket Office Event Staff

Homestead-Miami Speedway is seeking Ticket Office Event Staff to provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

Responsibilities:

• Sell parking passes to walk-up customers
• Process cash and credit card payments
• Serve as a staff member working in a ticket booth
• Develop a working knowledge of track pricing, policies, procedures, and general event information
• Direct vehicle traffic flow to proper areas
• Assist guests with questions regarding directions, information about the facility, and parking assistance
• Handle will-call requests at the ticket office
• Perform other duties as assigned

Requirements:

• High school diploma or general education degree (GED)
• 1-2 years' event staffing or ticket sales experience preferred
• Minimum 18 years of age
• Ability to work outdoors in changing weather conditions for extended periods
• Attention to detail and ability to provide a high level of customer service
• Comfortable working in a fast-paced, high-energy environment
• Flexible schedule during the event
• Previous cash handling experience preferred
• Reliable transportation to and from the track location
• Pass background screening