Manager, Technical Solutions

Reddit is seeking a dynamic leader to scale its Technical Solutions team. As Manager, Technical Solutions, you'll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations.

Responsibilities:

• Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth
• Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products and maintain high-quality signals
• Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation
• Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth
• Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges
• Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies
• Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models
• Regularly share strategic themes and metrics with leadership team

Required Qualifications:

• 8+ years experience in a technical support role or similar
• 3+ years in a people management role leading technical ICs
• Strong foundational understanding of ad tech ecosystems and signal technologies
• Experience leveraging AI tools, machine learning workflows, or AI-driven solutions
• Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools
• Experience with a data management platform
• Strong cross-functional collaboration skills
• Excellent verbal and written communication skills
• BA / BS degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave